Job Description

Requisition: 202400394S

Occupational Category (Staff Positions Only): Clerical

Hiring Salary: Monthly-Staff

Department: COM Clinical Practice

General Requirements:

High School graduate or G.E.D. equivalent. Associates degree in related field preferred. Two years of relevant clerical experience or experience in a related field. Experience with electronic medical records and insurance verification preferred. Proficiency in communicating in Spanish strongly preferred. Additional education may be considered in lieu of experience.

Position located in Conroe, Texas.

Nature & Purpose of Position/Usual Duties:

Performs complex clerical duties and specialist services for the Sam Houston State University Physicians Clinic.

Primary Responsibilities (Staff Positions Only):

Performs complex clerical functions to include data and document processing and provides general customer service. Answers correspondence and types letters, memorandums, reports, and other materials. Performs data entry, verifies data and files, and maintains files. Performs receptionist duties, directs phones and walk-in customers, and schedules appointments. Runs standard reports. Solves routine problems to complete tasks of a repetitive nature. Receives and distributes mail. Assembles and organizes materials. Performs other related duties as assigned. Performs specialist duties. Maintain patient and staff confidentiality according to the Health Insurance Portability and Accountability Act ( HIPAA ) and the Family Educational Rights and Privacy Act ( FERPA ) regulations. Plans, develops, implements, coordinates, and monitors programs or services. Assists in the development of policies, procedures, and guidelines. Coordinates and schedules appointments and activities. Interprets policies and procedures. Compiles, tracks, and reviews data and reports. Attends meetings. Prepares, reviews, revises, and distributes reports, documents, and correspondence. Performs other related duties as assigned.

About Sam Houston State University

About Sam Houston State University For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more. SHSU is an inclusive institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online. Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges th ... e university's significant commitment to service. Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston. SHSU is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215. SHSU is committed to promoting a campus culture that embraces diversity and inclusion. The University acknowledges and values our responsibility to cultivate an equitable and inclusive environment where students, faculty, staff, and community recognize the benefits of collaboration and mutual respect through diverse identities and experiences. Member The Texas State University System

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