Job Description

Position: Business Analyst

Duration: 1 year

Location: Carson City, NV (Hybrid work - Will need to be in office at least once a week and as needed-preferably more during training period.)

Scope of Work:

The Business Process Analyst Level I will provide IT Technical Support for the Bureau of Behavioral Health Wellness and Prevention (BBHWP).

This will include research, business flow, analysis, evaluation, creation, data collection, testing and troubleshooting, documentation, and maintenance on the functionality of the various BBHWP program applications.

This position will also include educational training of internal state employees, external behavioral health and substance use prevention agencies, providers, and vendors.

EDUCATION AND EXPERIENCE:

Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and one year of professional experience analyzing and interpreting program laws, regulations, policies and procedures, which included experience applying recognized data processing concepts to business process planning and analyses; OR an equivalent combination of education and experience as described above.

ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES (required at time of application):

Working knowledge of: modern computer hardware and software.

General knowledge of:

• principles, practices, and procedures required for designing and implementing information systems-based solutions; a variety of end-user tools and applications;
• sources of information and research techniques; problem-solving methods.

Ability to:

• communicate effectively orally and in writing;
• logically analyze problems of limited complexity; maintain effective working relationships with others;
• analyze data and reach logical conclusions;
• write grammatically correct business correspondence; read and understand technical information.

Skills and Experience:

Working knowledge of:

• a variety of end-user tools and applications; principles, practices, and procedures required to design and implement information systems-based solutions.

General knowledge of:

• automated systems logic; data processing concepts including general database, system security, data communication, and multiple platform strengths and weaknesses;
• accepted practices and methods used in designing program reviews and evaluations;
• at least one formal systems design methodology;
• principles, practices and procedures required to develop, design, and implement information system-based solutions in a wide range of problem domains.
• Ability to: perceive and define cause and effect relationships in business processes and automated systems; troubleshoot computer operating problems; analyze organizational and administrative programs, policies and procedures and prepare plans for revision; coordinate the exchange of information and opinions with others to formulate policy and procedures; apply multiple, complex program regulations, policies and procedures and select alternative methods that affect the manner and speed with which program activities occur;
• interpret and apply broad and ambiguous statutes and regulations; compute ratios, rates, and percentages;
• decompose problems into constituent parts; interview users to identify needs;
• make decisions and use independent judgment (independently choose appropriate action after reviewing alternatives).
• Skill in: working with computer programming staff to test and implement computer systems changes; analyzing information, problems, or practices to identify relevant concerns, patterns, tendencies, and relationships, and formulate logical conclusions; writing concise, logical, grammatically correct analytical reports;
• speaking on a one-to-one or group basis using appropriate vocabulary and grammar to obtain information, explain policies and procedures, and persuade others to accept or adopt a specific opinion or action; negotiating and exchanging ideas, information, and opinions with others to formulate policies and procedures and reach consensus; organizing materials, information and resources systematically to optimize efficiency; developing, analyzing and interpreting program requirements for management or other agency staff; and all knowledge, skills and abilities required at the lower level.

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