Company Description: Joyalukkas Jewelry is the largest retail jewelry chain in the world owned by a single family. With over 160 stores worldwide and a wide range of exquisitely designed jewelry pieces, Joyalukkas offers customers the perfect blend of heritage and modernity. With a focus on quality and excellent customer service, Joyalukkas has earned the title of the 'world's favorite jeweler'. The company is continually growing and expanding its presence across the world. Role Description: This is a full-time on-site role for a Customer Care Executive located in Edison, NJ. The Customer Care Executive will be responsible for day-to-day tasks related to Customer care service in the Store. This includes analyzing sales data, providing customer service support, coordinating with various departments, and ensuring a seamless customer experience in the Store. Qualifications: Pleasant personality and patience Excellent customer service skills, with the ability to effectively communicate with customers Strong communication skills, both written and verbal Should have Excellent Communication skills Must Speak Fluent English and Knowledge of other languages especially Hindi will be an added advantage Previous Experience In a similar position will be an added advantage. Relevant skills and qualifications that would be beneficial include knowledge of the jewelry industry, trends, and experience with Customer Care Service.
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