Customer Support Agent (Bilingual Spanish): Bowie MD HYBRID Job at Blink Charging, Maryland

NmRkVEEyWHN6NHc0K1FWRG1YWS9DZWgrVEE9PQ==
  • Blink Charging
  • Maryland

Job Description

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Established in 2009, Blink Charging stands as a global leader in electric vehicle (EV) charging equipment and services. Blink’s significant contributions have propelled the advancement of EV charging infrastructures worldwide, supporting the global shift to EVs.

With over 100,000 charging ports sold, contracted, or deployed in more than 27 countries, our commitment is resolute. Blink is headquartered in Bowie, Maryland, with offices worldwide in Belgium, the Netherlands, the UK, Greece, India, Israel, and Arizona. Our expert team is driven by over 600 employees, dedicated to enhancing efficiency, productivity, and output while upholding high standards of quality.

At Blink, we believe in making EV charging easily accessible and reliable. Through strategic deployment of chargers, we empower EV drivers to embrace EV adoption by installing fast, reliable charging solutions precisely where they are needed. Our mission is clear: to encourage both current and potential EV drivers to confidently embrace EV adoption.

We thrive in a dynamic state of continuous evolution, transforming energy into innovation for a sustainable future.

Essential Duties and Responsibilities (but not limited to):

  • Supporting customers via phone calls, emails and other inquiries
  • Provide world class support while answering questions about the company, new exciting products, and overall account management.
  • Welcome new potential customers by advising them of our products and services.
  • Uphold and maintain knowledge of customer service principles and practices.
  • Stay current on all Blink Charging products and services as provided by our world class leadership team.

Other Skills And Abilities

  • Bilingual Spanish a must
  • Have a World Class Customer Service mindset with the ability to translate product information and technical information into customer friendly conversations
  • High level of passion to learn and apply knowledge gained to improve customer service quality and efficiency

Education and/or Experience:

High School Diploma (required)

Trade School Certificate or associate degree (preferred)

1 year experience in call center or helpdesk environment (preferred)

Prior Experience With The Following Program(s) (preferred)

  • Microsoft Office
  • ZenDesk
  • Nextiva

Familiar with most customer service software

  • Some weekends will be required

We are 24/7 and scheduling will be based on the needs of the business.

Flexible work from home options available.

Job Tags

Full time, Worldwide, Flexible hours, Shift work, Weekend work,

Similar Jobs

Liberty Mutual Insurance

Small Commercial Property Field Adjuster Job at Liberty Mutual Insurance

 ...plan for the role. Description Senior Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate...  ...inexperienced team members and may act as a mentor to other entry level adjusters. Will be called upon for catastrophe... 

Sunsational Swim School

Staffing Coordinator Job at Sunsational Swim School

 ...the country Life at Sunsational Headquarters: Staffing Coordinator: Staffing Coordinators focus on recruiting, engaging,...  ...succeed, our clients stay happy and students learn vital water safety skills. Your responsibilities: Review applicants, interview... 

Kelly Services

Computer Hardware Technician Job at Kelly Services

 ...Kelly Professional & Industrial are seeking skilled and motivated Computer Technicians to join our team and work at a brand new IT facility in Georgetown, TX. As a Computer Technician, you will be responsible for diagnosing and repairing hardware and software problems... 

Associate Veterinarian - Faithful Friends Animal Clinic - Ro...

Associate Veterinarian - Faithful Friends Animal Clinic - Rogers, AR Job at Associate Veterinarian - Faithful Friends Animal Clinic - Ro...

 ...part of the Northwest Arkansas region, one of the fastest growing metro areas in the country. Rogers was the location of the first Walmart store, whose corporate headquarters is located in neighboring Bentonville. Benton County public schools are top rated, making it an... 

Harvard University Art Museums

Project Conservator for Ancient Works of Art | Harvard University Art Museums Job at Harvard University Art Museums

Job Summary The focus of this position is the treatment, research, study, documentation, and mounting of a large ancient Samarian mosaic in the collection of the Harvard Art Museums for the purposes of stabilization and installation in the Ancient Art galleries. While...