Client Liaison Director (Bilingual – Spanish & English)
Location: Florida (Remote), Puerto Rico, or USA Remote
Job Summary
We are seeking a highly skilled and bilingual Client Liaison Director to serve as the primary account manager for our healthcare payer clients. This role will act as a single point of contact, ensuring smooth communication, resolving issues, and driving long-term client satisfaction. The ideal candidate will have experience in health plan platform migrations, BPaaS (Business Process as a Service) solutions, and healthcare operations .
This position requires fluency in Spanish (Puerto Rican dialect preferred) and English, along with a strong ability to foster client relationships, manage expectations, and oversee service delivery.
Key Responsibilities
Requirements & Qualifications
Preferred Experience
This role offers a remote-first work environment, with preference for candidates based in Florida, Puerto Rico, or other USA remote locations .
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