Job Description
SALARY
$132,414.88 - $168,997.92 Annually
The Public Health Department (PHD) is accepting applications to fill one (1) full-time Electronic Health Record & Informatics Manager vacancy. This role can be home-based from any location within the County of Santa Barbara and is open to a hybrid work schedule. Regular, in-person participation in meetings and other assignments at County sites including County Health Care Centers and other locations is required.
The County classification title is Data Analytics Manager. This position is "At-Will" and exempt from Civil Service protections.
THE DEPARTMENT : Public Health Department (PHD): Our mission is to improve the health of our communities by preventing disease, promoting wellness and ensuring access to needed health care, and our vision is healthier communities through leadership, partnership and science. With a staff of 530+ and a budget of approximately $109 million, Public Health serves a population of about 440,000 residents in Santa Barbara County.
For more information, please visit: .
Benefits Overview:
- Vacation: 12 to 25 days per year depending on length of public employment
- Holidays: 12 days per year
- Sick Leave: 12 days sick leave per year. Unlimited accumulation, one year of which can be converted to service credit upon retirement.
- Health Plan: Choice of medical and dental plans (with vision care). County contributes toward the employee’s premium.
- On-Site Employee Health Clinic in Santa Barbara and Santa Maria: Provides ongoing and episodic services to eligible employees and their eligible dependents over age of 5.
- Life Insurance: $20,000 Term Life Insurance.
- Retirement: The County offers a Defined Benefit Plan and eligibility to participate in 457(b) Deferred Compensation Plan. The County contributes 0.24% of base salary to a 401(a) Deferred Compensation Plan.
For more information on benefits please click here .
In addition, applicants from other public sector employers may qualify for retirement reciprocity and time and service credit towards an advanced vacation accrual rate.
Note: The County may provide reimbursement for reasonable relocation expenses, and at the discretion of the CEO, can provide cash incentives and/or time off advanced accruals in the interest of attracting the best talent to the organization.
THE POSITION : The
Electronic Health Record & Informatics Manager oversees the Electronic Health Record (EHR) Support team and the Data team for the Public Health Department. This position is responsible for budget and staff oversight for both programs and requires technical, administrative, clinical, and financial knowledge to be successful.
The incumbent is responsible for policy creation, policy and regulatory interpretation, and enforcement. This role requires a healthy balance of knowledge in a variety of areas, including: legal regulations, implementing EHRs, solution innovation, process and workflow management, and systems integration. The Electronic Health Record & Informatics Manager
leads the team in managing patient data, creating new programs for tracking that data, implementing systems to make sure patient communication is effective, training clinical staff on technology and programs, and ensuring the privacy of patient data during communication.
All County leaders are expected to uphold the values of accountability, customer-focus, and efficiency. Incumbents lead others and model behaviors that exemplify quality customer service; provide effective and ethical leadership; creatively and strategically plan, develop, and implement programs that use human and financial resources to achieve results; are accountable for strategy and goal formation consistent with the County’s mission and key business objectives; engage stakeholders; communicate and collaborate effectively at multiple levels; develop employees; analyze issues and data; and efficiently use public resources.
DISTINGUISHING CHARACTERISTICS This is a management level position that supports the work of various departments, inter-department, and inter-agency partners through data analytics, reporting, and measuring performance and effectiveness.
SUPERVISION RECEIVED AND EXERCISED Reports to the Chief Medical Officer (CMO). May oversee the work of a team (two or more individuals) and exercise direct supervision over assigned staff.
The
Ideal Candidate will possess:
- Master’s Degree in Computer Science, Statistics, Data Management, Informatics or closely related field;
- 5 years of experience with electronic health records within EPIC medical software and healthcare related project management experience;
- 5 years of experience in Public Health Informatics or a related field, which includes experience in data management, analysis and health information systems;
- Certification in public health informatics or a related area, such as Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Certified Health Data Analyst (CHDA);
- Experience working in the public sector, specifically in public health agencies;
- Proven leadership and supervisory experience to motivate teams;
- Knowledge of health care, public health informatics concepts, project management, and efficient use of health information technology;
- Demonstrated verbal and written communication skills to write and present information in multiple formats for multiple audiences, including organizing data, findings and conclusions into clear and concise reports, presentations, infographics, etc. for both general and technical audiences;
- Solid understanding of clinical workflow, medical terminology, HIPAA and security regulations, Medicare/MediCal, CMS, and medical billing required;
- Solid understanding of relational database design and data warehouse concepts;
- Advanced skills with Microsoft Office applications including Access, Excel and Word;
- Experience with statistical software, such as SAS or SPSS preferred;
- Experience with health information, terminology and clinic outcomes or classification coding tools CPT codes, ICD-10;
- Ability to manage multiple projects, meet deadlines, and work in a team environment;
- Must be detail oriented, well organized and have an analytical approach to problem solving;
- Ability to apply innovative approaches to solving technical issues;
- Experience working with an ethnically, culturally, and racially diverse work staff.
These examples are not intended to reflect all duties performed within the job, and not all duties listed are necessarily performed by each individual.
- Provides supervision to EHR and Data teams and accurately provides programming and data management and support for various data needs and Health Center projects.
- Develops reports with validations that test the integrity of the data captured in the Health Center Electronic Health Record System (EHR) and other Data Management systems.
- Develops and oversees program goals, budgets, objectives.
- Detects, diagnoses, reports and/or resolves related operating system problems.
- Trains end-users on developed applications and software.
- Participates and makes recommendations to Department Leadership regarding the formulation of programming and documentation standards and department policies and procedures.
- Mentors other data center staff to assist in completing more programming-oriented tasks, in a manner that develops their skills while assisting them in meeting their deliverables.
- Maintains established guidelines of confidentiality and ethical accountability in all discourse with all patients and documents with no breaches in security and federal HIPAA requirements.
- Analyzes existing or proposed projects and requests to determine the feasibility for technical adaptation; may prepare cost estimates and contracts for these proposed projects.
- Communicates with peers, medical staff and vendors in a clear, understandable, and professional manner on the phone and in person.
- Adheres to all departmental policies and procedures.
MINIMUM QUALIFICATIONS
Education and Experience
The knowledge, skills, and abilities listed below may be acquired through various types of training, education, and experience. A typical way to acquire the required knowledge and abilities would be:
- Equivalent to a bachelor’s degree from an accredited college or university in Computer Science, Statistics, Data Management, Informatics or closely related field, AND
- Four (4) of progressively responsible professional experience monitoring, manipulating and drawing insight from data, including at least (2) years as a supervisor.
Licenses and Certificates For specific positions, possession and maintenance of a valid California driver's license and the ability to meet automobile insurability requirements of the County or the ability to provide suitable transportation needs as a condition of continued employment.
Knowledge of:
- Data stewardship regulatory requirements and industry best practices.
- Trends, correlations and patterns in data sets.
- Methods to increase data quality.
- Spreadsheets and databases, such as MS Access; relational databases (e.g. SQL), NoSQL databases, data extraction, querying, and scripting.
- Data visualizations and reporting tools to present information to a variety of audiences using presentation layer tools.
- Extracting and managing multiple sets of data from various databases and sources.
- Bringing together data from several channels for comparative analysis.
- Program and evaluation design, data management, analysis, theory and practice, and reporting.
- Initial data exploration steps (binning, pivoting, summarizing and finding correlations, for example).
- Standard statistical tools and techniques.
- Data privacy regulations and their implications for data management practices.
Ability to:
- Identify and understand business needs and objectives.
- Develop strategies for effective data analysis and reporting.
- Oversee program and process evaluations.
- Define countywide metrics and relevant data sources.
- Select, configure, and implement analytics solutions.
- Manage and evaluate assigned staff, including training, coaching, participating in the development of goals and strategic objectives, coordinating deadlines, prioritizing work demands, and assigning/monitoring work.
- Lead, organize and evaluate the activities of assigned staff involved in the implementation of department policies.
- Analyze existing tools and databases and provide software solution recommendations.
- Oversee all analytics operations to correct discrepancies and ensure quality.
- Extract reports from multiple sources.
- Build systems to transform raw data into actionable business insights and plans.
- Apply business knowledge to interpret data and improve performance.
- Process, interpret and communicate complex information to a diverse group of internal and external colleagues.
- Prepare and present clear and concise reports, findings, and recommendations to a variety of audiences.
- Communicate effectively, clearly, and concisely.
- Demonstrate organizational skills needed to meet deadlines and manage multiple tasks effectively and efficiently.
- Work collaboratively with multi-disciplinary teams on process improvement and problem-solving assignments.
- Establish and maintain effective working relationships with a diverse range of individuals, including but not limited to coworkers, subordinate staff, supervisors, other managers, professional agencies, and the general public.
- Exercise appropriate judgment in answering questions and releasing information.
- Analyze and project consequences of decisions and recommendations.
Additional Information: May be required to work a varied schedule of hours, which may include evenings, weekends, and holidays.
Completion of a background investigation to the satisfaction of the County may be required for some assignments.
APPLICATION & SELECTION PROCESS: - Review applications and supplemental questionnaire to determine those applicants who meet the employment standards.
- Candidates who are successful in the selection process will have their names placed on the employment list.
Recruiters will communicate with applicants by e-mail during each step in the recruitment process . Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.
The Public Health Department (PHD) requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the PHD Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time .
Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. The appointee will be subject to a post-offer medical evaluation or examination.
REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.
Disaster Service Worker: Pursuant to Governmental Code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.
Statement of Commitment The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.
We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.
We believe equity and inclusion are vital to fulfill the County’s mission and to embody a culture of “One County, One Future.” Expanding the full range of employee talent allows the County to deliver our best to all our community members.
We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.
APPLICATION DEADLINE: 12/04/2024 at 4:59 PM PST. Applications and job bulletins can be obtained 24 hours a day at
Erin Kuhn, Talent Acquisition Analyst II,
[email protected]
Job Tags
Remote job, Holiday work, Full time, Work from home, Relocation, Afternoon shift,