Job Description

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Executive Assistant & Office Coordinator , to join our Lifestyle Austin Lifestyle Creative Hub team. In this role, you will be the main support for the SVP, Operations – Lifestyle Americas as well as supporting the office team with various administrative responsibilities.

Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally.
• Work-life benefits including Wellbeing initiatives such as a complimentary Headspace subscription.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
• Paid Time Off, Medical, Dental, Vision, 401K with company match.

Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role
Responsibilities include overseeing the efficient running of The Lifestyle Hub, including scheduling meetings and events, scheduling Maintenance, handling mail, maintaining inventory and stock levels of office supplies, office deliveries, handling invoices, access cards and liaising with the property management.

In addition, this position will assist the regional team with ownership presentations, compiling reports, handling General Manager, owner and customer satisfaction inquiries, correspondence, and communications, organizing travel, expense reporting and managing calendars.

Additional responsibilities include, but are not limited to:

• Accounts Receivables – prepare the monthly combined AR report for the region, follow up with hotels for commentary and maintain all payment plans. Assist RVP of Finance in the maintenance of regional AR.
• Compile monthly and quarterly reports for the SVP – Field Operations.
• Follow up on General Manager and Hotel deadlines on behalf of SVP’s.
• Prepare presentations for Hotel Owners.
• Manage office communications, including calls from Owners, General Managers and Guests.
• Manage SVP correspondence, schedules, travel, and expense reporting.
• Schedule Regional Video and Conference calls, compile and prepare visual presentations in PPT.
• Primary Liaison with Office building property managers.
• Coordinate regular maintenance of the office and equipment & repairs as needed.
• Plan & Coordinate office and regional meetings, events & celebrations.
• Handle office visitor needs, accommodations & transportation arrangements.
• Handle office invoicing, shipping, and receiving packages.
• Deliveries- being present to accept, confirm + sign, and distribute.
• Coordinating outgoing packages and messenger/courier service, preparing FedEx labels/ packages.
• Greeting and identifying all visitors, ensuring no one enters the office who is not scheduled to be there.
• Ownership of cleaning and office supplies - taking inventory, assessing needs, communicating with employees and cleaning crew, obtaining approval, ordering, expenses, stocking supplies and paper goods, etc. on weekly / monthly basis as needed.
• Sourcing, obtaining approval, ordering, overseeing delivery, stocking.
• Ensuring fridge remains stocked with beverages, snacks, etc., replenishing as needed.
• Ownership of cleaning and office supplies - taking inventory, assessing needs, communicating with employees and cleaning crew, obtaining approval, ordering, expenses, stocking supplies and paper goods, etc. on weekly / monthly basis as needed.
• Ordering meals for meetings, office gatherings, events, etc.
• Demonstrate a commitment to Hyatt core values.
• Opportunities to participate in Hyatt’s Diversity & Inclusion activities.

Qualifications

Qualifications

Experience Required:

• Bachelor’s Degree, Preferably Business-related study desired.
• 5 years’ experience in an Administrative or supervisory capacity.
• Prior Accounts Receivable experience preferred.

Computer Skills Needed to Perform this Job:

• Expertise with Microsoft office software: Outlook, Word, PowerPoint, Proficiency with Excel, and Adobe Acrobat.

Additional Comments and Requirements:

• Strong organizational skills, ability to work independently.
• Professional and clear written and verbal skills.
• Strong interpersonal skills in business and social environments.
• Bilingual English – Spanish preferred.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Research shows that women, people of color and other historically excluded groups, tend to apply to jobs, only if they meet the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better!

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