Job Description

About Us:
Since 1987, Eagle Fire Inc. has become a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and mercantile facilities.

Join Our Growing Team:
As we expand across VA, NC, SC, GA, AL, and TN, we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

Benefits:

In addition to standard benefits, new employees are eligible for Eagle Fire Perks:

• $2,000 Employee Referral Program
• Relocation Assistance
• Apprenticeship opportunities
• Boot Reimbursement (1x a year)
• Employee Assistance Program
• 10 Paid Holidays
• NICET Test Reimbursement
• Tuition Reimbursement
• Uniforms Provided

JOB DESCRIPTION

The Fire Alarm Technician tests, repairs, and inspects fire detection systems. He or she must provide exceptional service to both internal and external customers.

RESPONSIBILITIES

• Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis.
• Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures.
• Schedules inspections with customers as required.
• Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required.
• Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer.
• Follows up to ensure that suggested repairs to systems are performed.
• Markets EFI services to existing and potential customers
• Trains Technician Trainees as assigned.
• Commits to work until obligations are met, which may result in overtime.
• Completes continuing education necessary to maintain current certifications and/or licenses as required for position.
• Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard

EDUCATION AND EXPERIENCE

• High School diploma or equivalent required, plus
• 2+ years of experience in fire protection systems, plus
• Minimum Level II NICET certification in desired field required (or the ability to obtain Level II within the first 18 months of employment), OR
• The equivalent combination of education and experience.

QUALIFICATIONS

• Education, experience, and certification as specified in the job description (or equivalent combination)
• Has practical knowledge of fire protection codes and standards
• Excellent customer service skills
• Valid driver’s license and acceptable driving record
• Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction
• Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas
• Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull.

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