Guest Services Agent/Reservationist Job at Landstar Management Holdings LLC, Davidson, NC

NnR0VEFXM294NGsvL2dkQ21uRTNDdXg5UVE9PQ==
  • Landstar Management Holdings LLC
  • Davidson, NC

Job Description

Job Title: Guest Services Agent / Reservationist
Location: Davidson, NC 28036
Job Type: Part-Time
Pay: $18.00 per hour

Job Summary:

We are looking for a personable and detail-oriented Reservationist to join our team. You'll be the first point of contact for guests, assisting with reservations and ensuring every interaction is smooth, professional, and guest-focused. This part-time role is perfect for someone who thrives in a fast-paced environment and enjoys helping others.

Schedule:

  • Saturdays: 10:00 AM – 6:00 PM (In-Office)
  • Wednesdays – Fridays: 4:00 PM – 8:00 PM (In-Office)

Additional hours may be available based on business needs.

Responsibilities:

  • Answer guest calls and emails regarding reservations, changes, and general inquiries
  • Process and manage reservations using hospitality software with accuracy
  • Provide personalized information about resort policies, amenities, and services
  • Coordinate with on-site resort teams to meet guest needs
  • Resolve guest concerns or escalate to the appropriate team member when necessary
  • Perform administrative tasks including confirmation calls, chart reviews, and documentation
  • Maintain guest information securely and professionally

Requirements:

  • Experience: 2+ years in guest services, hospitality, or reservations (required)
  • Education: High school diploma or equivalent
  • Skills: Excellent phone etiquette, problem-solving, multitasking, and communication skills
  • Tech: Comfortable using Google Workspace, Excel, and reservation software
  • Availability: Must be available for the above part-time schedule
  • Location: Must be able to work in-office (Davidson, NC) for evening shifts and have a reliable home setup for occasional remote work

Work Location:

  • Weds–Sat: In-person (Davidson, NC) 

Job Tags

Hourly pay, Temporary work, Part time, Remote job, Saturday, Afternoon shift,

Similar Jobs

UnCruise Adventures

Expedition Guide Job at UnCruise Adventures

ABOUT UNCRUISE At UnCruise Adventures, we work together to provide an enriching adventure experience while inspiring an appreciation of local cultures and the natural world. This means we kayak among icebergs,travel to hidden waterfalls, snorkel with sea lions, dive...

New Haven Unified School District

Network Support Technician Job at New Haven Unified School District

Class Title:Network Support TechnicianPRIMARY FUNCTIONUnder limited supervision, to...  ...the distribution of software to desktop computers.ORGANIZATION RELATIONSHIPSDirectly responsible to the Senior Network Specialist.ESSENTIAL JOB FUNCTIONSMaintains Novell... 

Holiday Inn Lafayette City Centre

Breakfast Server Job at Holiday Inn Lafayette City Centre

The Breakfast Server is responsible for providing exceptional dining experiences by delivering prompt, courteous, and professional service to guests. The primary focus is on taking orders, serving food and beverages, and ensuring guest satisfaction throughout their dining... 

JBS

MEAT WRAPPER - NO EXPERIENCE NECESSARY IN DENVER Job at JBS

 ...federal inspection regulations.~Ability to identify all meat products by name.~Safely operate all models of meat wrappers.~Responsible...  ...programs, policies and practices to produce safe quality foods that meet regulatory and company requirements.~Support the development... 

Axion Ray

Senior Technical Recruiter Job at Axion Ray

 .... If you want the chance to help build the future of manufacturing, join us! Axion Ray is looking for a driven Senior Technical Recruiter to partner with our VP of Engineering in building a world-class engineering team. This is a high-impact, fast-paced role where success...