Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry's very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax compliance. We believe it is our responsibility to protect the people and organizations of the cannabis industry so they can continue to impact the world we live in. If this excites you, we at Wurk would love to meet you!
The right candidate will lead our support team and growing customer base by resolving common issues through a support ticketing system. As a Manager of Customer Support , you will work to create efficiencies within the support team, maintain and develop internal training material and strive to adhere to service level agreements (SLA).
What you'll need to accomplish!
What you'll need to have!
What we'd like you to have!
What's in it for you?
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.At this time, Wurk cannot provide work visa sponsorship.
This position's approximate base salary range is $70,000-$90,000 based on candidate's experience, education, and geographic location.
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