Job Description

As the Pharmacy Technician Supervisor, you will be responsible for performing activities relating to and supporting the coordination, training, and supervision of individuals within assigned area of responsibility. Duties and responsibilities of this individual will include supervision, support, and compliance of activities related to the practice of pharmacy as a pharmacy technician. This includes preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies. The Pharmacy Technician Supervisor may also provide functional supervision of Pharmacy Technician Trainers, collect and or/record metrics, quality and/or surveillance data, and develop and implement process improvements

Specific duties include:

• Develop policies and guidelines to improve standardization and maintain regulatory compliance in areas of oversight.
• Monitor daily practices to ensure they are conducted with adherence to policy and guidelines, legal, regulatory, and compliance requirements.
• Develop and prepare training and procedural materials for areas of oversight.
• Hire, set/adjust rates of pay and hours of work, complete performance appraisals, mentor, promote, and other administrative HR responsibilities for assigned staff.
• Direct the orientation, education, training, professional development, and performance evaluation of assigned staff. Validate that all assigned staff are oriented and competent.
• Ensure that an effective staffing plan is in place and executed to optimize efficient operations.
• Directly, or through delegation, plan and schedule shift assignments and work for assigned staff, ensure proper distribution of assignments and adequate manning, space, and facilities for subsequent performance of duties.
• Directly, or through delegation, manage the scheduling of the assigned work force inclusive of vacation schedules, ad hoc requests, and surveillance of employee attendance.
• Collect, analyze and interpret metrics on operations, costs, productivity, and staffing requirements for
areas of oversight.

• Provide primary oversight of the function, quality, and productivity of assigned staff.
• Review payroll records and approve time reports for assigned staff.
• Handle staff and/or patient issues, concerns/complaints, and grievances.
• Lead or actively participate in Department of Pharmacy Services work group and/or committees that address quality, cost containment, and regulatory compliance issues
• Provide assistance to other pharmacy leaders in support of area duties, tasks, and needs.
• Assist with meeting productivity targets for Department of Pharmacy Services and Michigan Medicine.
• Promote fiscal responsibility in areas of oversight. Develop strategies to maximize the efficient use of resources.
• Coordinate, oversee, and implement employee off-boarding.
• Other duties as assigned.

Pharmacy Technician license and five years experience as a Pharmacy Technician required.

• Leadership and managerial experience or training
• Pharmacy practice experience
• Bachelor’s degree or an equivalent combination of education and experience

Provides day-to-day supervision and manages the activities of pharmacy technicians. Responsibilities include supervision, support and compliance of pharmacy technicians preparing, compounding, packaging, storing, recording, processing, dispensing, labeling and delivering medications and pharmaceutical supplies. Ensures all department procedures and policies are followed. Employees in this classification supervise three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make recommendations that are given particular weight. Employees may spend time performing many of the same duties as subordinate employees. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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