Job Description

Job Description and Duties

Under the direction of the Staff Services Manager I (SSMI), the Associate Governmental Program Analyst is part of the Licensing Program of the Medical Board of California (MBC). The incumbent is the lead AGPA for the development of training courses, training materials, and trains all new licensing staff. The incumbent maintains and updates the “Licensing Policies and Procedures Manual”. The AGPA serves as MBC’s BreEZe subject matter expert and gathers and analyzes licensing related data and statistics, conducts studies, and prepares reports for MBC executive management, representatives of the Department of Consumer Affairs, the Business, Consumer Services, and Housing Agency (Agency), and MBC Board Members. The incumbent is responsible for keeping all licensing forms and licensing web content up-to-date and proposing changes as needed. You will find additional information about the job in the Duty Statement. 

Individuals interested in applying for this vacancy must have eligibility. The examination is a separate process from applying for this vacancy.  Please be sure to follow all instructions for each process. Review the "3 Steps to a State Job" on the CalCareers website on the following webpage and be sure to complete the exam/assessment before applying for this position:

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. 

Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. 

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Title 11, section 703 (d) California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI).  Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA’s CORI procedures, clearance shall be maintained while employed in a CORI-designated position.  Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.  

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent attendance, punctuality and dependability.

• Excellent computer skills using Excel, Word, and Outlook.

• Ability to communicate effectively orally and in writing.

• Ability to problem solve and make decisions.

• Able to work under pressure for time-sensitive and high priority projects.

• Take initiative and work both independently and as a team member.

• Good interpersonal and analytical skills.

• Ability to meet deadlines.

• Ability to be flexible and adaptable to frequent workload changes.

• Knowledge of state licensing processes.

• Ability to provide excellent customer service.

• Ethics and Integrity.

Are you self-motivated, see the value in details, and enjoy serving the public? If you are, we would like to get to know more about you. We seek a talented individual with excellent writing and communication skills, an analytical mind, patience, and a willingness to learn and explore. If your experience includes a background in government, policy analysis, customer service, and/or legislation, this may be a position you will enjoy. 

The Medical Board of California works to develop an effective workforce by creating a foundation to enhance consumer protection, guide learning, and achieve MBC's strategic vision. Learn more about the work you'll do and MBC's strategic direction by visiting .

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

We offer mentorship and career guidance, free parking, close proximity to public transportation, supportive managers invested in your development, and a talented team with great minds.

Statement of Qualifications

The Statement of Qualifications (SOQ) is a narrative of how your education, training, and experience, and skills meet the minimum and desirable qualifications and qualifies you for the position. The SOQ serves as documentation of your ability to present information clearly and concisely.

In order to be considered for this position, you must provide a SOQ with numbered responses to each question, typed in 12-font (Arial), no longer than two pages, and must answer the following:

1. How do you approach simplifying complex information into step-by-step processes/procedures? Describe a situation where you did this.

2. What is your feedback style? Describe a time when you had to communicate difficult feedback to others. 

3. Describe your experience reviewing, analyzing, and interpreting laws, policies, and regulations.

Resumes may be included, but they will not take the place of a SOQ. 

Applications received without the SOQ and that do not provide numbered responses to each question will be disqualified.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

Job Tags

Permanent employment, Full time, Flexible hours,

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