Job Description

Regional Director of Patient Services - (Home Care)

• BSN Leadership opportunity to work for a supportive employee-owned home care company.
• Department: Clinical
• Reports to : Chief Nursing Officer
• Full-time
• Direct Hire
• Competitive Compensation, based on experience.
• Excellent Benefits Package
• Continuing education and training opportunities, utilizing state-of-the-art technology.
• Location: - Plattsburgh, NY (must be willing to travel to other staffed office in Glens Falls and occasionally to satellite office in Canton)
• The need is for a seasoned home care BSN who desires a leadership.
• Requires an RN with BSN credentials.

This BSN-RN position boasts:

• Employee-owned company through our Employee Stock Ownership Plan (ESOP). The ESOP is a long-term, employee benefit plan which gives employees ownership interest in the company. As they grow and mature, so will the retirement funds of their employees.

  •  Health, Dental,  and Vision insurance

  •  Employee Stock Ownership Program (ESOP)

  • 401K (Pre-tax and Roth) with company match

  •  Generous PTO

  •  Company paid life insurance

  •  Mileage reimbursement at Federal rate

  •  Holiday pay

  •  Paid travel time

  •  Career advance ment opportunities

  •  Employee referral program

  •Employee recognition events

  •Vehicle repair program

  •Advanced learning and certification opportunities

  •CEU opportunities.

  •Supportive leadership.

• Role and Responsibilities -

  The Regional Director is responsible for planning, organizing, directing, coordinating and evaluating patient

  services at the regional level, working with clinical management to assure high quality outcomes, patient, and staff

  satisfaction, and attainment of revenue goals. The Regional Director may also be, but is not required to be, the

  Director of Patient Services.

• Essential Functions

  · Participate in the development, implementation, evaluation, review, and revisions of policies and

  procedures consistent with current professional standards of practice.

  · Develop goals, objectives, and standards of care relevant to patient services and personnel functions.

  · Ensure coordination of all patient services by monitoring plans of treatment, assuring case conferences

  are conducted, conducting periodic patient evaluations, and determining frequency and/or staffing

  patterns.

  Coordinate the quarterly clinical record review program.

  Ensure communication and coordination with physician’s offices, payers, patients/families,

  outpatient services and inpatient coordinators, regarding care and status of the patient.

  Ensure decisions regarding patient referral, admission and discharge are made based on patient’s

  assessed needs and safety and does not jeopardize the safety of personnel.

  Ensure a comprehensive interdisciplinary assessment is completed for each patient and addresses the

  medical, social, mental health and environmental needs of the patient.

  Ensure personnel delivering patient care are adequately supervised as evidenced by:

  o Compliance to patient’s plan of care

  o Clinical documentation

  o In-home supervision of personnel

  Ensure personnel are scheduled to guarantee proper coverage within authorized staffing levels.

  Responsible for recruitment of qualified personnel and implementation of effective strategies to promote

  staff retention at acceptable parameters in collaboration with the Clinical

  Managers and HR Department.

  Ensures staff maintains up-to-date credentials, and adheres to job responsibilities and productivity

  requirements, by conducting timely, thorough performance reviews annually, providing more frequent

  feedback on low performance as needed.

  Participates in the agency’s information management and performance improvement programs.

  Serves as a member of the Professional Advisory Council and periodically reviews policies relevant to

  patient care with the council.

  · Participates in local organizations on activities relative to the health professions and community health

  services.

  Responsible for the organization and directions of the ongoing functions, including, but not limited to the following:

  - Responsible for agency performance: financial, quality, regulatory.

  - Managing operations within projected budget.

  - Maintain a working knowledge of current Medicare, Medicaid, and third-    party payor requirements for home care reimbursement.

Education Requirements -

• Requires an RN with BSN credentials.
• A registered professional nurse, physical or occupational therapist, or medical social worker, with a bachelor’s degree (master’s preferred), and two (2) or more years’ experience in both home health care and in a clinical management position.

Qualifications and Requirements -

• Current, valid NYS Licensure in profession.
• Minimum of two years’ experience in home health care. 
• Medicare home health experience and management experience.
• Organized, detail-oriented, and possesses effective communication skills both orally and in writing.
• Understands the delivery of home health care and is able to problem-solve effectively.
• Capable of prioritizing and handling multiple tasks of critical importance simultaneously.
• Functions well in an atmosphere of change and interruption.
• Effective management skills.

• Must possess a valid NYS driver’s license and automobile liability insurance.  Must have dependable transportation and able to drive in all types of weather.

About the area:

• Clinton County is located in the northeastern part of New York State. It's part of the Adirondack region and is bordered by Canada to the north. The county seat is Plattsburgh, which is situated along the western shore of Lake Champlain. The area is known for its natural beauty, including mountains, lakes, and forests, making it a popular spot for outdoor activities.

• Short drive to many colleges and universities. This area boasts recreation, relaxation, museums, shopping, music festivals, culture with choice of  restaurants and the best New York state wineries and beautiful lakes. 

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