Job Description

Overview
HarperCollins is seeking a Sales Manager for the Independent Retail Channel. This new position will support the Sales Directors as well as the Independent Channel Sales Reps for the Adult & Children’s Books divisions and Harlequin. This is an opportunity for an individual with strong analytical skill, comfortable with public speaking and presenting, a strategic mindset, as well as an enthusiasm for independent bookselling and reading.  The successful candidate is a team player who thrives in a fast paced, collaborative environment.  The ideal candidate has several years of publishing or sales experience. This role will report to the Vice President of Independent Children’s Sales.  

Responsibilities

• Manage the day-to-day support of independent channel sales team, including but not limited to: customer service support, account support, handles communication to reps on title opportunities and key sales initiatives, keeps the sales team up to date on day to day changes that impact their work in selling.
• Co-manages the sales support role with a focus on maintaining the bookseller support inbox. 
• Collaborates with the retail marketing teams on promotion efforts for the channel and handles communication with sales reps on marketing efforts and campaigns directed towards independent booksellers.
• Leads weekly staff meeting, collaborating with sales directors on weekly priorities.
• Attends weekly Customer Service meeting representing the needs of the sales reps.
• Own and manage the account sign-ups and updates to the various Indie terms programs including maintaining the Rep and ABA Book Buyers Handbook with the most up to date information.
• Establish the program of HarperCollins welcome kits supporting direct connection with HarperCollins for all new accounts.
• Manages seasonal signed stock offers and promotion in collaboration with Retail Marketing to maximize sales.
• Develop with sales director’s seasonal stock offers and monthly flash promotions.
• Represent the field sales team and the bookstores in the territories they manage internally at meetings where they are not present.
• Owns the channel reporting for weekly internal sales updates to publishing and prepares reporting for weekly Title Focus and monthly Adult and Children's Marketplace Meetings;
• Manages and produces the regular reporting on sales in the indie channel, including title history, comp title sales, as well as overall performance of our business in the channel.
• Collaborate with sales directors on seasonal projections process, and other inventory projections.
• Develop new reporting and analysis of the sales data to amplify indie channel sales within the organization.
• Suggest and support ideas for channel process innovation and constantly striving to improve efficiency.
• Prepare and organize support materials for the field sales team for all seasonal conferences.
• Additional ad-hoc projects as assigned by sales directors to support the needs of the business.
• Potential to travel to industry tradeshows.

Qualifications

• Bachelor’s degree or equivalent work experience
• 4+ or 5+ years of publishing experience or sales experience required
• Ability to multi-task and manage time effectively
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail
• Excellent Excel and PowerPoint skills.
• Experience with PowerBi and GlobalBi preferred.

HarperCollins Publishers is a company full of people who are passionate about books.  When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That’s why cover letters are strongly preferred.

The salary range for this position is $75,000-$85,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.  

In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.     

HarperCollins Publishers is an equal opportunity employer.

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