Job Description

As a Shuttle Driver/Houseman at Hampton Inn & Suites DFW Airport-Grapevine, you will be responsible for providing transportation services and assisting with some general duties to ensure a comfortable and enjoyable stay for our guests. This is a full-time hourly position in the hospitality industry, located in the DFW Metroplexx, Grapevine, Texas. This is an individual contributor role, where you will be expected to work independently while maintaining the high standards of our hotel. Shift times are 2pm-11pm Compensation & Benefits: This position offers a competitive hourly rate of $15 to $16, paid biweekly. In addition, you will have access to the following benefits:

• Paid time off
• Health, dental, and vision insurance
• 401(k) retirement plan with employer match
• Discounts on hotel stays and dining expenses

Responsibilities:

• Provide safe and efficient transportation for hotel guests to and from the airport, local attractions, and other designated locations.
• Greet and assist guests with luggage and other belongings.
• Maintain cleanliness and organization of the shuttle vehicle at all times.
• Inspect vehicle for any damages and report any necessary repairs to the maintenance team.
• Assist guests with check-in, check-out, and any other requests in a friendly and professional manner.
• Perform some general housekeeping duties.
• Handle guest requests for additional amenities or services promptly and efficiently.
• Follow all safety and security protocols while driving and performing any other assigned tasks.
• Report any guest issues, complaints, or disturbances to the supervisor or front desk team.
• Adhere to company policies and procedures at all times.

Requirements:

• High school diploma or equivalent.
• Valid driver's license and a clean driving record.
• Previous experience in a similar position or customer service role preferred.
• Knowledge of the DFW Airport/Grapevine area and attractions.
• Ability to lift, carry, and transport heavy luggage and equipment.
• Excellent communication and customer service skills.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Must be able to pass a background check and drug screening.

EEOC Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming environment for all employees.

Job Tags

Hourly pay, Holiday work, Full time, Local area, Flexible hours, Shift work, Night shift,

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