Job Description

About our company: 

Anderson Sport and Wellness a Physical Therapy Corporation is a privately-owned practice dedicated to the health and wellness of our patients in a one-on-one environment. We use specialized manual therapy, exercise techniques, high-end technology, and nutritional consultation tailored to the individual's needs. We specialize in helping people with chronic pain, orthopedic injuries, and returning to sport. Our culture is client-centered and family-friendly. We offer MELT method, Pilates, and free workshops regarding various health topics. We are a Premier Holistic PT and Wellness clinic in Newport Beach specializing in orthopedic manual therapy and wellness services! 

This Role: You will work closely with the owner, front desk staff, aides, other interns, physical therapists, and other team members, you will be mentored in how to manage a medical office. This internship is a commitment of 180 hours/12 weeks whichever comes first. There is opportunity to be hired long-term after the internship is over if a position is available. This internship is offered on a rolling status. Positions are immediately available, it is not just a summer internship. 

The ideal candidate has the following characteristics: 

• Positive, friendly personality, and strong interpersonal skills. 

• Superior communication skills- both written and verbal. 

• Strong detail orientation. 

• Excellent organizational skills. 

• Able to quickly and proficiently understand new information, yet willing to ask questions when something doesn’t seem clear. 

• Resourceful- not everything always goes according to plan. Able to adjust and adapt to adversity. 

• Proactive - (brings new ideas to the company). 

• Persistence - demonstrates tenacity and willingness to go the distance to get something done. 

• Superior time management skills- prioritizing critical drivers of success in the role. 

• Strong conflict resolution skills – company culture emphasizes respect and honor. 

• Strong working knowledge of- Microsoft Office, Google Calendar, Google Drive, Gmail, JazzHR, experience working with client relationship management software (we currently use KEAP), social media (overseeing post creation by other staff and contributing when needed), youtube, podcasting support (light editing for youtube videos and podcasts). 

Job duties under the mentorship and supervision: 

• Assists with daily operations and tasks and also in evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in the implementation of new processes. 

• Meet with the service providers (physical therapists, and the owner of the clinic) weekly regarding any office issues and/or new ideas and suggestions to ensure office growth and financial viability. 

• Maintain computer systems by working closely with IT staff. 

• Maintain inventory of required supplies and ensure availability of supplies to the office by ordering new supplies before levels are critically low. 

• Implement and administer policies and best practices to streamline processes and work with the owner and other team members to ensure compliance. 

• Ensure that client/new client inquiries are responded to by team members within 24 hours.  

• Manage the schedule – audit for double bookings and make sure every patient who has a plan of care is scheduled out for their plan of care.  

• Assist the front office to ensure that clients are charged for services so that revenue is maximized. 

• Assist the owner in ensuring that the company complies with State, County and Federal regulatory bodies. 

• Scrutinize expenses and suggest alternatives to improve financial efficiency. 

• Input revenue, patient encounters, and the number of leads into a document used to track this data so the owner can make informed business decisions. 

  Opportunity for Advancement: 

There is an opportunity to advance to become an Assistant Office Manager and ultimately the Lead Office Manager - the key point of contact for problem-solving with systems or personnel, doing regular performance reviews for team members, managing recruitment, and overseeing the operations of the clinic while the owner is absent. The ideal candidate would be interested in taking over these responsibilities in the future either with our company or another company in the future. Currently, the owner is on-site nearly every day, working as the lead therapist in the practice and unable to keep a close eye on operations.  

Qualifications:

• Must be currently pursuing a Bachelor’s or Master’s Degree in Business Administration or Business related degree at an accredited institution with a graduation date of December 2025 or in 2026. 
• 3.5 GPA or higher
• We require you to be legally authorized to work for any employer in the United States without visa sponsorship

Preferred Experience: 

• 2 years full-time work experience.

Salary:

$18.50 - 30.00/hr with opportunity for advancement based on performance.

Benefits: 

• Mentoring in small business entrepreneurship/management via daily check-ins and bi-weekly 1 on 1 coaching sessions with the owner and founder.

• Sick time 

• Your choice of curriculum/track of study: general business administration, marketing, sales, HR, and general entrepreneurship topics. Includes training videos on these topics and a capstone project.

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