Job Description

Location: Hopkins, MN

Job Type: Full Time

Company Overview

We are partnering with a Custom Integration Technology Company located in Hopkins, MN. This integrator values the clientele experience. As lifelong learners, they are continuously attending manufacturer and industry education to ensure that they are prepared to deploy the latest technologies for today and whatever the future has in store for them. 

Why Join? 

Joining this company offers a unique blend of professional growth and person well-being. They value work-life balance and flexibility, ensuring that employees can thrive both in their careers and personal lives. The company fosters a strong sense of community through team-building activities such as gaming and company trips, creating a family-like environment in a small company setting. With clear opportunities for career advancement into lead tech or project manager roles, employees can envision a bright future. Moreover, the company maintains transparency about expectations and feedback, promoting an open and supportive work culture.  

Job Overview

In this role, you will be at the forefront of delivering innovative and reliable audio-visual systems that exceed their clients' expectations. With a focus on precision and efficiency, you'll ensure that every project is completed on time and within budget, contributing to their reputation for excellence and customer satisfaction. Embrace the opportunity to work on diverse and exciting projects, and become a key player in their mission to provide seamless and state-of-the-art AV solutions.

Responsibilities

• Troubleshoot and Diagnose Problems: Efficiently identify and resolve technical issues to ensure optimal system performance
• Rack Building and Networking: Assemble and configure AV racks and networking equipment with precision
• Installation: Install speakers, screens, shades, TVs, and other AV and control equipment to meet client specifications
• Customer Service: Deliver exceptional customer service, addressing client needs and concerns promptly and professionally.
• Programming and Configuration: Apply basic knowledge of programming and configuring devices to tailor systems to client requirements.
• Industry Knowledge: Stay updated with current industry trends and advancements to provide cutting-edge solutions.
• General Installation Tasks: Perform other installation-related tasks as required to support project completion and client satisfaction.

Qualifications

• Education: High school diploma or general education degree (GED) required 
• Experience: Minimum of 2-4 years of relevant experience in the AV industry.
• Independence: Proven ability to work independently with minimal supervision.
• Programming Skills: Savant basic programming experience preferred.
• Stress Management: Ability to work under pressure, assess multiple demands, and manage priorities effectively.
• Customer Service: Exemplary customer service skills with a positive attitude.
• Licensing: Must possess a valid Driver’s License.

Benefits

• Health Insurance Stipend
• Flexible PTO
• Retirement Benefits

Physical Demands

• Physical requirements include standing, sitting, walking, bending, climbing, reaching, and lifting up to 80 lbs.

Compensation

$22-$30/hour Based on Experience

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