Job Description

Our client, a leading global law firm, is seeking multiple eDiscovery Managers to join their team. As part of the firm's strategic focus on providing professional and innovative eDiscovery services, the eDiscovery Manager will be responsible for guiding and supporting U.S.-based dispute matters. Key responsibilities include managing multiple matters, applying best practice policies, providing Relativity support, fostering client relationships, and contributing to continuous improvement efforts. The ideal candidate will have relevant experience, extensive Relativity administration experience, and strong communication skills. Candidates with a Relativity Certified Administrator certification will move the front of the line. Additionally, the ability to interface with clients and work under pressure are essential for success in this role. This role is hybrid with 2 days in office.

Role Purpose
The eDiscovery Manager is responsible for providing eDiscovery guidance and support on U.S.-based disputes matters. The role will report to the U.S. eDiscovery Senior Manager.

Role and Responsibilities 

• Managing and performing day-to-day activities of multiple, concurrent matters to meet or exceed budgeted billable hours 
• Proactively satisfying internal client expectations and requirements 
• Applying the firm’s best practice policies and guidelines to all eDiscovery matters including the routine application of advanced analytics and active learning
• Providing Relativity support including user access and security permissions, review workflow set-up and support, application of search logic and text analytics features and creation of native and/or tiff productions for disclosure
• Delivering high-quality customer service thereby fostering internal client relationships
• Establishing and maintaining solid working relationships with complementary services, such as Advanced Delivery Legal (ADL) and Project Management (PM)
• Taking ownership of all aspects of assigned matters including project financials
• Facilitating engagement with third-party document review and data collection service providers when necessary 
• Determining allocation of work to assigned project team members
• Contributing towards the continuous improvement of departmental working practices
• Promoting and portraying eDiscovery and associated practices in a positive manner
• Delivering end-user training sessions 
• Assisting with monthly eDiscovery operational finances
• Maintaining and increasing industry-specific knowledge through software training, the firm’s courses and attendance at software demonstrations and other industry events

Key Requirements 

• Relevant experience required
• Current and extensive Relativity administration experience
• Hold or be willing to obtain the Certified Relativity Expert credential
• Excellent customer-oriented service ethos 
• Experience with data processing tools such as Relativity or Nuix
• Understanding of forensic data preservation tools and techniques
• Working knowledge of the entire EDRM 
• Strong communication skills (written and verbal)
• Strong presentation skills
• Excellent attention to detail including working methodically and conducting QC
• Ability and willingness to challenge
• Flexibility with respect to assigned tasks and engagements due to changing deadlines, deliverables, and task priorities
• Ability to work apace and under pressure
• Flexibility to work beyond office hours on occasion 
• Strong organizational skills, with ability to prioritize and multi-task
• Ability to travel 
• SQL experience advantageous
• Bachelor’s degree in Computer Science/Law advantageous

Expected salary for this exempt role is $110,000-$155,000, commensurate with experience, training, skills, qualifications, and other market factors.

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