Job Description

About the Role

HerMD is seeking a full-time Medical Assistant (CMA preferred) to perform various office and clinical duties to keep our women’s healthcare practice running efficiently in Carmel, Indiana!

As a physician-founded practice, we understand the challenges medical providers experience daily. HerMD is resurrecting the patient-provider relationship, allowing our Medical Assistants to spend quality time with each patient and a sustainable work-life balance. 

We’re looking for mission-driven providers, who are looking to build life-long careers with us.

Medical Assistant Responsibilities 

Our Medical Assistant / Receptionist will work directly with healthcare practice staff with administrative and clinical duties.

• Assist physicians and the medical staff by performing administrative and clinical duties

• Record patient medical history and maintain patient records

• Assist in basic examinations

• Assist with in office procedures

• Prepare treatment rooms for patient exams

• Clean and sterilize medical equipment

• Assist the office manager in maintaining medical inventory and placing orders for new materials as needed

• Mastery of electronic medical records and chart procedures in accordance with the practice standards

• Inventory and log all incoming medication samples and medication logs

• Respond to patient portal messages and phone calls according to clinic policy

Medical Receptionist Responsibilities

• Opening and closing office 

• Greeting and assisting patients and visitors 

• Answering phones and returning messages Routing messages to appropriate channel 

• Entering tasks into the EMR system and maintaining incoming faxes

• Checking in/out GYN and/or MedSpa patients and providing them with appropriate paperwork/consents 

• Ensuring patient paperwork is completed thoroughly 

• Confirm appointments and ensure proper benefit eligibility verification information is included 

• Scanning and uploading patient insurance/license and confirming eligibility 

• Collecting copays and reminding patients of balances and collecting payments 

• Scheduling/Rescheduling patients for follow up appointments

• Keeping reception area clean and sanitizing front desk area and office supplies

• Monitoring bathroom supplies 

• Monitoring and updating of multiple software program/apps used at the front desk 

About HerMD

The care that patients deserve is here. At HerMD , we are revolutionizing women’s healthcare. 

From gynecology and menopause to sexual health and medical aesthetics, our centers provide a safe, trusted space for our patients to address all their health concerns shame and stigma-free. 

We offer in-person and virtual care with an expert team of board-certified OBGYNs, healthcare providers, aestheticians, and a vast network of referral partners.

By joining HerMD, you are joining a passionate team on a mission to educate, advocate for, and empower our patients. We hope you join us on our mission!

Work Schedule

• Monday, Wednesday, Thursday, Friday - 8:00am - 4:30pm; Tuesday - 11:00am - 7:00pm

Job Location

• Carmel, IN

Requirements

Medical Assistant / Receptionist Requirements

• CMA, RMA, or CCMA certification required
  

• BLS certification required
  

• Strong customer service skills
  

• High level of professionalism
  

• Ability to multitask
  

• Excellent written and verbal communication skills
  

• Minimum of 2 years of gynecology experience is preferred
  

Physical Requirements

• Able to sit, stand and move around for long hours at a time 
  

• Must be able to work on computer for prolonged periods of time 
  

• Must be able to lift 15 pounds at a time
  

Benefits

Benefits

• 401(k) Safe Harbor Match Plan
  

• Health, Dental and Vision insurance
  

• Voluntary Short Term Disability (STD) and Long Term Disability (LTD)
  

• Life Insurance
  

• Paid Time Off (PTO) and Paid Holidays
  

• CME time off & expense reimbursement
  

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