If you’re passionate about making a difference in patients’ lives and are ready to enjoy the unparalleled quality of life in Payson, AZ, we’d love to hear from you!
This position is a hybrid front/back office role where you'll spend mornings in the front office as a receptionist and afternoons in the back office, assisting with keeping everything running smoothly.
No worries—we don’t expect you to learn both roles at once! Our office is highly systemized, with a structured training program in place for both positions. "Dedicated to Learning" is one of our Core Values, and we love supporting our team members in achieving their career goals.
To provide full transparency, we’ve included the complete job descriptions for each role below. While we’re looking for someone to start with the essential tasks to help keep things running efficiently, there will be plenty of opportunities to grow within the role!
Manage the reception area and greet all patients and visitors in a friendly and professional manner.
Handle appointment scheduling, patient check-in, and check-out procedures efficiently.
Convert incoming phone calls and texts into scheduled appointments, maintaining a high conversion rate.
Confidently present and discuss financial responsibilities with patients before appointments.
Assist dental professionals with a variety of treatment procedures.
Prepare and manage patient treatment areas and dental instruments.
Perform sterilization and infection control procedures according to OSHA standards.
Engage with social media platforms for office stories, updates, and patient communication.
Monitor and manage inventory of dental supplies and materials.
Maintain patient records with high attention to confidentiality and detail.
Participate in team meetings and contribute to practice improvement initiatives.
Stay updated with learning new technologies and dental procedures as required.
High school diploma or equivalent; further certification in dental assisting preferred.
Proven experience as a dental assistant and front office receptionist, with a minimum of 1 year in a dental practice.
Excellent communication and interpersonal skills, capable of maintaining a friendly and professional demeanor at all times.
Proficient in using dental management software and handling office equipment.
Strong organizational skills with the ability to multitask and manage time effectively.
Certifications in X-ray and coronal polishing are highly advantageous.
Familiarity with insurance processing and basic financial transaction handling.
Dedication to learning and continuous improvement in both dental and administrative capacities.
Ability to perform physical tasks such as lifting up to 35 pounds and standing for extended periods.
A positive, can-do attitude that aligns with our office's core values of being proactive, community-focused, and dedicated to excellent patient care.
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