Job Description

Job Title: Sr. Jira Admin
Interview: Virtual
Job Location: Remote
Job Duration: 6+ Months

Role Overview:

We are seeking a highly skilled Sr. Jira Administrator to join the team.

The ideal candidate will have hands-on experience with Rally to Jira migration and a deep understanding of configuring and administering Jira Cloud. You will collaborate with the Agile Practice and Transformation Office teams to define scalable Jira usage models, support tool integrations, and drive process optimization for Agile delivery at scale.

Key Responsibilities:

Design and lead the Rally to Jira migration strategy and execution in coordination with Agile Practice team
Support and enhance Planview to Jira integrations using Planview Hub
Manage Jira Cloud and Jira Service Management platform, including configurations and customizations
Develop and automate administrative processes through scripting (Python, Bash, etc.)
Support enterprise-wide governance, outreach, and reporting efforts for Jira usage
Integrate Jira with third-party applications and tools via REST APIs and marketplace add-ons
Evaluate, implement, and manage Atlassian Marketplace plugins (e.g., ScriptRunner, Zephyr)
Create comprehensive training documentation and usage guides for end-users and stakeholders

Required Skills & Experience:

5+ years of hands-on experience managing and configuring Atlassian Jira Cloud and Jira Service Management
Proven experience with Rally to Jira migration
Strong understanding of Agile and Kanban methodologies
Proficiency with Atlassian Marketplace add-ons (e.g., ScriptRunner, Zephyr)
Experience with API integrations, custom workflows, and automation rules
Strong scripting abilities (e.g., Bash, Python, or similar)
Ability to analyze complex systems, identify inefficiencies, and provide scalable solutions
Excellent documentation, communication, and stakeholder engagement skills

Preferred Qualifications:

Experience with other tools like Rally, Trello, and Planview PPM
Familiarity with ITSM/ITIL concepts, including incident and problem management
Understanding of SSO, identity/access management, and license governance
Experience with large-scale platform migrations and transformation initiatives
Prior involvement in platform governance and training material development

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